How can I exchange my knee sleves?
If for some reason you feel like you ordered the wrong size, please reach out to us and we would be happy to do an exchange for you.
If you feel like you need a bigger size:
Please keep in mind that our calf is typically larger than our knee so it can be difficult to pull over our calf. However it is necessary in order to achieve good compression on our knee joint.
We like to fold the top of the knee sleeve down and use it as a handle to pull them all the way up into place. Before you initiate an exchange, if you wouldn't mind trying this technique first we would really appreciate it.
Don’t hesitate to try it out during a workout. Our goal is to make sure your knee is getting the correct support and unfortunately that sometimes means struggling to get them over the calf.
If they still feel too tight or you just can't get them over your calf, let us know and we can exchange the size for you.
When you contact us, please let us know:
1. You've tried the tip
2. Your Order #
3. What size you need
When we get your email, we will send you a replacement (shipping is on us). We will also send you a prepaid return label to return the other pair.
If you need a smaller size:
You want your knee sleeves to have a very snug fit around the knee (but not to the point of cutting off your circulation or limiting your range of motion). Otherwise, it will not give you enough support. We advise you get a smaller size. Please send us an email with your Order # and let us know what size you need. We will include a prepaid return label to return whichever size you decide not to keep.
To initiate an exchange, please click on the Contact Us button below.